General Information
Welcome to Omnia Sweden’s US store. By using this website and making a purchase, you agree to the terms and conditions outlined below. Please review them carefully.
Company information
Koala Marketing US Corporation
C/O Business Sweden
150 N Michigan Avenue Suite 1950
Chicago, IL 60601
United States
Shipping
- Orders are shipped from our warehouse in Chicago.
- Purchased orders are processed and dispatched within 1-3 business days.
- Shipping costs are non-refundable.
- The terms and conditions of our shipping partners may apply.
Returns & Refunds
- We accept returns within 30 days of purchase.
- The customer is responsible for return shipping costs.
- Items valued over $75 must be returned using trackable shipping or insured shipping.
- We are not responsible for lost or undelivered return shipments.
- Refunds will be processed through Stripe once the returned product is inspected.
- Products are only replaced if defective or damaged.
- Shipping costs are non-refundable.
Return address
Koala Marketing US Corporation
C/O MAI Corporate Fulfillment Center
2550 Northwest Parkway
Elgin, IL 60124
United States
Payments
- Payments are processed securely via Stripe.
Complaints
- Contact us for complaints and support at customerserviceUS@omniasweden.com.
Liability
- We are not responsible for any delays or damages caused by the shipping carrier.
Governing Law
- These terms are governed by U.S. law, specifically the laws of Illinois.